Closing Techniques: The "I Want to Think it Over" Close

People Are Often Ready to Buy
On the other hand, as many as 50 percent of the people you speak to are probably ready to buy at this point. They just need a little push. They need some help. A buying decision is traumatic for them. They are tense and uneasy, and afraid of making a mistake. They may be right on the verge of saying "yes" and they need the professional guidance of an excellent salesperson. But if you accept the "I want to think it over" at face value and depart, you will probably never get a chance to see them or to sell to them again.

Closing Techniques: The "I Want to Think it Over" Close

Saving the Lost Sale
There is a powerful technique you can learn called the "I Want To Think It Over Close." This is the only way I know to save this kind of lost sale. You know by now that when the customer says, "I want to think it over," he is really saying "good bye." You know from your own experience that customers do not think it over. They do not sit there carefully studying your brochures and price lists with a calculator and a pen.

Kick Open the Doors

Start This Very Minute
The time for you and I to begin to appreciate how valuable and precious each minute is, is right now, not a later time when our minutes and hours are draining away.

Kick Open the Doors

Make a Decision Today
You can put your life and career into an upward trajectory by making the decision, today, that you are going to become one of the best time managers in your field. And in this session, you will learn how to do it.

Benjamin Franklin once wrote, "Dost thou love life? Then do not squander time, for that's the stuff life is made of."

Kick Open the Doors

Exploit Your Most Precious Resource
Time is your most precious resource. It is all you really have. It is your life. As long as you have lots of time, you can do almost anything. But if your time is cut off for any reason, all of your possibilities are cut off as well.

Queen Elizabeth I of England was one of the richest women in the world. She owned half the country. Yet, when she was on her deathbed, she turned to her doctor and said, "I would give all I have for a few more minutes of time."

Kick Open the Doors

Anyone who does a great job consistently, over and over, kicks open the doors of opportunity in all directions. Such a person will be hired, paid well, promoted, advanced and given additional responsibilities because there are so few of them.

Key Questions for Maximum Effectiveness

There are two questions that you can ask on a regular basis to keep yourself focused on getting your most important tasks completed on schedule. The first question is "What are my highest value activities?"

Put another way, what are the most important tasks you have to complete to make the greatest contribution to your organization? To your family? To your life in general?

Think it Through Carefully
This is one of the most important questions you can ask and answer. What are your highest value activities? First, think this through for yourself. Then, ask your boss. Ask your coworkers and subordinates. Ask your friends and family. Like focusing the lens of a camera, you must be crystal clear about your highest value activities before you begin work.

Keep Yourself Focused
The second question you can ask continually is, "What can I and only I do, that if done well, will make a real difference?"

This question comes from Peter Drucker, the management guru. It is one of the best of all questions for achieving personal effectiveness. What can you, and only you do, that if done well, can make a real difference?

This is something that only you can do. If you don't do it, it won't be done by someone else. But if you do it, and you do it well, it can really make a difference to your life and your career. What is your answer to this question?

Every hour of every day, you can ask yourself this question and there will be a specific answer. Your job is to be clear about the answer and then to start and work on this task before anything else.